Frosted artificial foliage arch with built-in LED lights and stone base 30 x 20 x 40cm

1. Policy Coverage
This Exchange Policy applies to all furniture, home furnishings, decor products, and related accessories sold through the Fullmantrade online store. Customers who wish to exchange a purchased item may do so according to the conditions outlined below.

2. Exchange Eligibility Period
Customers may request an exchange within fourteen (14) calendar days from the date of delivery. Requests submitted after the exchange period has expired may not qualify for exchange approval.

3. Product Requirements
Items submitted for exchange must be brand new and unused, suitable for resale, and must include all original packaging, accessories, and manuals.

4. Hassle-Free Exchange Service
Fullmantrade offers a 14-day exchange option for customers who wish to replace a product. Customers are not required to provide a specific reason when requesting an eligible exchange during the exchange period.

5. How to Request an Exchange
To initiate an exchange, customers should contact our customer support team by email and provide:
Order number
Product name
Quantity of products to be exchanged
After review, an RMA (Return Merchandise Authorization) number and detailed instructions will be issued.

6. Review and Approval
Upon receiving the exchange request, our team will review the information provided and verify that the product qualifies for exchange. Approved requests will proceed to the next stage of processing.

7. Shipping Costs
Fullmantrade covers all approved exchange shipping expenses and prepaid shipping labels will be provided. Customers will not be charged additional fees related to the shipment of replacement products.

8. Exchange Return Address
Approved exchange items should be shipped to:
10031 PINES BLVD, SUITE 228, PEMBROKE PINES, FL 33024, United States
Please include the assigned RMA number and package the product securely before shipment.

9. Exchange Processing
After the exchanged product is received and inspected, replacement items are generally shipped within two (2) business days. Tracking information will be provided once the shipment is dispatched.

10. Customer Assistance
For exchange-related questions, please contact:
Phone: +1 2396990219
Email: info@fullmantrade.com
Business Hours: Monday–Friday, 8:00 –18:00 (Eastern Time)
Email inquiries are typically answered within 24 business hours.

11. Company Information
Website Owner: FULLMAN TRADE LLC
Address: 10031 PINES BLVD, SUITE 228, PEMBROKE PINES, FL 33024, United States
EIN: 93-4122030
Phone: +1 2396990219
Email: info@fullmantrade.com
Customer service will respond within 24 business hours

1. Policy Coverage
This Cancellation Policy applies to all furniture products, home furnishings, decor items, and related accessories purchased through the Fullmantrade online store. By placing an order on our website, customers agree to the terms outlined below.

2. Right to Cancel
Customers have the right to request order cancellation within fourteen (14) days after receiving the product. No explanation is required for eligible cancellation requests made during this period.

3. Eligible Customers
This policy applies to individual consumers purchasing products for personal use through our website.

4. Product Requirements
To qualify for cancellation, products must be brand new and unused, suitable for resale, and must retain all original packaging, accessories, and instruction manuals.

5. Partial or Full Cancellation
Customers may request cancellation for individual products or for an entire order, provided that all returned products meet the cancellation requirements.

6. Request Procedure
To initiate a cancellation request, customers should email info@fullmantrade.com and provide:
Order number
Product name(s)
Quantity of products involved
Relevant order information

7. Review and Approval
Cancellation requests are generally reviewed within 24 business hours. Once the request is approved, customers will receive detailed return instructions.

8. Return Shipping Costs
Fullmantrade assumes responsibility for all approved cancellation return shipping expenses and prepaid shipping labels will be provided. Customers are not required to pay additional shipping charges.

9. Return Destination
Authorized cancellation returns should be sent to:
10031 PINES BLVD, SUITE 228, PEMBROKE PINES, FL 33024, United States
Please contact customer service before shipping any products to obtain authorization and instructions.

10. Customer Service
Email: info@fullmantrade.com
Phone: +1 2396990219
Business Hours: Monday–Friday, 8:00 –18:00 (Eastern Time)
We strive to respond to all inquiries within 24 business hours.

11. Company Information
FULLMAN TRADE LLC
10031 PINES BLVD, SUITE 228, PEMBROKE PINES, FL 33024, United States
EIN: 93-4122030
Phone: +1 2396990219
Email: info@fullmantrade.com
Customer service will respond within 24 business hours