Cancellation Policy
1. Policy Coverage
This Cancellation Policy applies to all furniture products, home furnishings, decor items, and related accessories purchased through the Fullmantrade online store. By placing an order on our website, customers agree to the terms outlined below.
2. Right to Cancel
Customers have the right to request order cancellation within fourteen (14) days after receiving the product. No explanation is required for eligible cancellation requests made during this period.
3. Eligible Customers
This policy applies to individual consumers purchasing products for personal use through our website.
4. Product Requirements
To qualify for cancellation, products must:
Remain in good condition
Show no signs of use
Include original packaging materials
Contain all accessories, manuals, and supplied components
Be suitable for resale
5. Partial or Full Cancellation
Customers may request cancellation for individual products or for an entire order, provided that all returned products meet the cancellation requirements.
6. Request Procedure
To initiate a cancellation request, customers should email info@fullmantrade.com and provide:
Order number
Product name(s)
Quantity of products involved
Relevant order information
7. Review and Approval
Cancellation requests are generally reviewed within 24 hours. Once the request is approved, customers will receive detailed return instructions.
8. Return Shipping Costs
Fullmantrade assumes responsibility for all approved cancellation return shipping expenses. Customers are not required to pay additional shipping charges.
9. Return Destination
Authorized cancellation returns should be sent to:
10031 PINES BLVD, SUITE 228, PEMBROKE PINES, FL 33024, United States
Please contact customer service before shipping any products to obtain authorization and instructions.
10. Customer Service
Email: info@fullmantrade.com
Phone: +1 2396990219
Business Hours: Monday–Friday, 8:00 –18:00 (Eastern Time)
We strive to respond to all inquiries within one business day.
11. Company Information
FULLMAN TRADE LLC
10031 PINES BLVD, SUITE 228, PEMBROKE PINES, FL 33024, United States
EIN: 93-4122030
Phone: +1 2396990219
Email: info@fullmantrade.com