Refund policy

1. Policy Application
This Refund Policy applies to all furniture, home furnishings, decor products, and related accessories purchased through the Fullmantrade online store. Customers who are dissatisfied with their purchase may request a refund in accordance with the terms below.

2. Refund Eligibility Period
Refund requests must be submitted within fourteen (14) days from the date the product is delivered. Requests submitted after this period may not qualify for a refund.

3. Product Eligibility Requirements
To be eligible for a refund, returned products must:
Be in new condition
Remain suitable for resale
Include all original packaging, accessories, manuals, and components

4. Satisfaction Guarantee
Fullmantrade provides a 14-day refund guarantee for eligible products. Customers may request a refund within the refund period without being required to provide a specific reason.

5. Refund Procedure
The refund process generally follows these steps:
Refund request submission
Request review and approval
Product return
Product inspection
Refund issuance
Our customer support team will provide guidance throughout the process.

6. How to Request a Refund
Customers should email info@fullmantrade.com within the refund period and provide:
Order number
Product details
Quantity being returned
Relevant information regarding the request

7. Request Review
Fullmantrade reviews refund requests within 24 hours of receipt. Once eligibility is confirmed, customers will receive return instructions and shipping guidance.

8. Return Address
Approved returns should be shipped to:
10031 PINES BLVD, SUITE 228, PEMBROKE PINES, FL 33024, United States
Products should be securely packaged in their original packaging and include all accessories and documentation.

9. Return Shipping Costs
Fullmantrade covers all approved return shipping expenses. Customers will not be charged additional return shipping fees.

10. Inspection and Refund Processing
After the returned product is received, our team will inspect the item to verify compliance with refund requirements. Approved refunds are generally processed within two (2) business days following inspection.

11. Company Information
FULLMAN TRADE LLC
10031 PINES BLVD, SUITE 228, PEMBROKE PINES, FL 33024, United States
EIN: 93-4122030
Phone: +1 2396990219
Email: info@fullmantrade.com
Business Hours: Monday–Friday, 8:00 –18:00 (Eastern Time)
Customer emails are typically answered within 24 hours.